Privacy Policy
What we collect
- Account and membership details — name, date of birth, email, phone, address, emergency contact, and for children the parent or guardian's details.
- Profile photos you choose to upload.
- Gym activity — class bookings, check-ins and attendance, grading levels, membership and class-pass status.
- Payments — processed by Stripe. Card and bank details are entered directly with Stripe and are never stored on our servers; we keep records of what was paid for.
- Messages — posts, comments and messages you send inside the app, and SMS/email correspondence with our staff.
How we use it
To run your membership: bookings and check-ins, billing, gradings, safety (waivers and emergency contacts), telling you about your classes and account, and gym announcements. We do not sell personal information to anyone.
Who we share it with
Only service providers we use to run the gym: Stripe (payments), our SMS and email delivery providers, and push-notification services (Apple, Google, Firebase). Each receives only what it needs to do its job.
How long we keep it
For as long as you hold an account, and afterwards only as long as we're required to for financial and legal record-keeping.
Your choices
- View and update your details any time in the app under Profile.
- Turn notifications off in Profile or in your device settings.
- Delete your account from Profile → Delete my account, or by asking us. We'll confirm and remove your personal information, keeping only what financial law requires us to retain.
Contact
Questions or requests about your data: book@doubledosemuaythai.com.au.
We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).